| Customization: | Available |
|---|---|
| After-sales Service: | Permanent |
| Warranty: | 1 Year |
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As a leading manufacturer of testing equipment with over 20 years of industry expertise, our NAKE Group is supported by a dedicated team of more than 20 R&D specialists, over 50 highly skilled production personnel, and a professional after-sales service team of 10+ members. Our state-of-the-art manufacturing and office facilities span over 4,000 square meters, and we are proudly certified as a National High-Tech Enterprise in China.
With an ISO 9001:2015-certified quality management system, we ensure stringent control over every stage of production. By sourcing approximately 5,000 tons of raw materials annually and maintaining in-house machining and assembly capabilities, we achieve a 3% manufacturing cost advantage over industry peers while upholding superior product consistency.
Over the past five years, we have consistently delivered an on-time shipment rate exceeding 98.2%, a product failure rate below 0.3%, and a rework rate under 0.28%, underscoring our commitment to precision, reliability, and quality excellence. Additionally, we provide OEM manufacturing services for over 20 Chinese exporters, producing approximately 600 units of mechanical testing equipment annually, further reinforcing our leadership in the field.
Our brand, NAKE Test Equipment, is widely recognized across China, with products exported to more than 30 countries worldwide. As a direct manufacturer with independent R&D and production capabilities, we offer significant advantages over distributors and intermediaries in terms of technical expertise, product customization, and cost efficiency
After - Sales Service introduction:
1. One year product warranty
2. Permanent free software updates
3. Permanent maintenance services
4. Remote video guidance
1. Is your company a manufacturer or a trading company?
We are a professional manufacturer of materials testing equipment with independent R&D, production, and assembly capabilities. All core components are machined and assembled in-house, ensuring superior quality control, production efficiency, and cost management. Compared to distributors or intermediaries, we offer greater technical expertise, product customization, and competitive pricing.
2. How do you ensure product quality?
We implement strict quality control measures:
ISO 9001:2015-certified quality management system ensures process stability.
In-house machining and assembly of key components guarantee consistency and reliability.
Over the past five years, our product failure rate has remained below 0.3%, with a rework rate under 0.28%, significantly outperforming industry averages.
3. What is your typical lead time?
With an efficient production system, we have achieved an on-time delivery rate exceeding 98.2% over the past five years. Lead times vary based on order volume and product type:
Standard models: 15-30 days
Customized products: Lead time depends on design complexity
4. Do you offer OEM or ODM services?
Yes, we provide OEM manufacturing services for 20+ Chinese exporters, producing approximately 600 units of testing equipment annually. We offer custom branding, software interface modifications, and functional upgrades to meet client requirements while ensuring compliance with international standards.
5. What industries are your testing machines used in?
Our testing equipment is widely applied in various industries, including:
Metals & composites
Rubber & plastics
Construction & civil engineering
Aerospace & automotive manufacturing
Research institutes & university laboratories
6. What after-sales services do you provide?
We offer comprehensive after-sales support, including:
Remote technical assistance: Installation guidance, troubleshooting, and maintenance support via phone, email, or video.
On-site services (available in select regions): Professional engineers can provide installation training and repair services if needed.
Spare parts supply: Long-term availability of original factory parts to ensure stable equipment operation.
Equipment upgrades & software updates: Functional upgrades and software optimizations as per customer needs.
7. How can I request a quote or place an order?
You can contact us through:
Phone/Email Inquiry: Provide your specific requirements, and our sales team will respond within 24 hours.
Custom Solutions: If you have special testing needs, our engineering team can offer tailored solutions and detailed quotations.
8. What are your competitive advantages over industry peers?
Full in-house production for superior quality control: Key components are machined in-house, ensuring consistency and durability.
Manufacturing cost advantage: Our optimized supply chain results in a 3% lower production cost compared to industry averages, providing a cost-effective solution for customers.
Exceptional delivery performance: 98.2%+ on-time delivery rate, ensuring smooth project execution.
Global market experience: Products exported to 30+ countries, meeting multiple international standards.
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